My team has been tasked with testing a chat bot with customers and need a suitable prototype to test with.
We have done basic invision prototypes to test for look and feel and placement etc… but we are wanting to test content, especially around tone of voice level of detail etc…
I think the best place would be on the live site but thats not an option at the moment. We have considered Wordpress chat plugins (but they are clunky) something like Slack
Has anyone done this before?
I’ll also post in ‘Design thinking’
Thanks in advance,