Information that will change our lives!


Where in the world are you?
Zurich, Switzerland

What stage of your career are you at?
Working as an ad ops, studying product design and psychology

What are your current challenges?
Getting first experiences

What aspect/s of UX are passionate about?
User research, universal design and applying psychological principles and findings to design

Cats or dogs?


Hi welcome to the community.

Having knowledge of psychology, is a great asset



Where in the world are you?

Sydney, Australia.

What stage of your career are you at?

About 10 years in. I started out studying Computer Science and HCI, then got involved with startups and spent some time in the valley. After that, I moved to Sydney and joined Atlassian where I worked as a lead designer for 4 years on JIRA, the growth team, and their cloud platform. I left Atlassian in 2016 to start my own startup Dovetail which is a new product for organizing and analyzing user feedback & research.

What are you current challenges?

Transitioning from designer to founder / CEO. Traditionally I’ve always enjoyed taking on a wide range of skills, but not being an expert in any one. At Dovetail I’m looking after design, research, marketing, finance, legal, along with a fair amount of coding. A lot of these things are completely new to me, and often there are times where I’d love to delegate something to someone with much more expertise than me.

What aspect/s of UX are passionate about?

I’ve always enjoyed the day-to-day diversity of product design. It never really felt like I was doing the same thing each day. Some days I would be ‘in the zone’ creating icons or writing a blog post, other days running user testing sessions or workshops, speaking at conferences, or visiting customers on a contextual inquiry. No two days were the same. I also enjoy the challenge of intersecting design and business – lots of companies are still trying to understand the value of design. Finding tactful ways to convince business leaders that “good design is good business” is a great challenge. Don’t really have that challenge now!

Cats or dogs?

Dogs. I had a west highland white terrier called Angus growing up.


Hey Ben,
Good to see you here.

Ben is my next Ask the UXperts victim candidate! Announcement coming out next week.


Hey @benjamin - great to see you here! I’m sure I’ll have questions for you as I continue down my own path, and hope you don’t mind if I pick your brain on occasion.

@HAWK - I’ll be looking forward to that “Ask the Experts!”


Where in the world are you?
Eagle Rock, CA (Northeast Los Angeles)

What stage of your career are you at?
Just quit my job as a Project Manager (Jane of all Trades) at a neuroimaging research lab. I need a different change of pace and a more family friendly environment (and less of a commute). I found UX through Facebook. It can just read my psyche (scary). I’m currently reviewing boot camps to see which ones would be the best bang for my buck

What are you current challenges?
Twin kindergarteners. Career changes are scary.
Where should I start?

What aspect/s of UX are passionate about?
How to make a site’s layout attractive and intuitive through empathy instead of making it super frustrating

Cats or dogs?
Dogs because they are true companions. I am not sure what a cat is thinking - that scares me


Our head of community, Hawk, knows all about that!


Welcome @aethers – I can indeed relate, although my twins are now 9yo. Dunno where that time went!

This might help:

  • Where in the world are you? Bangalore, India
  • What stage of your career are you at? Beginner with no design background.
  • What are your current challenges? Identifying courses, books to read and how to start working on my portfolio.
  • What aspect/s of UX are passionate about? Still unsure.
  • Cats or dogs? Dogs.


Welcome Pinky. How did you find out about UX?

  • Colombia, South America
  • I’m a psychologist with an MA in social research, I have experience in university teaching, but zero experience in user research
  • I need to decide if it’s a good choice to change path preparing myself and looking for work as a user researcher.
  • I really like user research and also user experience applied to industrial design.
  • Cats or dogs, either one, but I actually don’t have any pets :wink:.


Welcome Gerardo!

You should chat with @AshleaMcKay


I learned so much from UX Mastery. It’s long due that I do this.

Where in the world are you?
I live in The Netherlands.

What stage of your career are you at?
I am doing a MicroMasters program on UX design and research in hope to pursue a career in UX design. Transition to UX is like a horror story (in the right way) nerve-racking, mysterious yet extreamly gratifying.

What are your current challenges?
At the moment I am carrying out my first UX project for my portfolio. I keep iterating, and without doubt, a better design solution comes up. I don’t know how to be satisfied with my design solution. It’s slowing me down.

What aspect/s of UX are you passionate about?
How the goal of UX design revolves around empathy. I believe becoming a great UX designer also plays a role in becoming a good human being. Gaining perspective should reduce conflict.

Cats or dogs?
Sea Otters. I love how the mom and kid hold hands, so they don’t float away.


Hi Sarah,


This seems to be something that everyone struggles with. In fact, folks were just talking about this very thing. Reflecting on design decisions. I think you’ve come to the right place, both for reassurance and guidance.

Love it!


Thanks so much for the link. It’s helpful.


Hey Sara, welcome!

Too cute. I didn’t know this.



Where in the world are you?
I’m livin in bristol, UK but I’m French originally from Provence
What stage of your career are you at?
I’m studying through IDF, UX design. Just discovered UX a couple of month back so I’m at the beginning of it

What are you current challenges?
Building my portfolio and meeting UX designers

What aspect/s of UX are passionate about?
All of it. Making things better for users as always been my priority. That’s why I have been working in the hospitality industry and I have always worked for independent and passionate restaurateurs.

Cats or dogs?

I love both. I say to dogs in the street and cats come to me naturally. I had both and I prefer cats for their independence while I prefer dogs for their company.


Hello, @me04. Welcome!

I’m curious - do restaurants in the UK typically have terrible site UX? Here in the US, that’s one thing that I see consistently. Restaurants understand that a web presence of some sort is important to their business, but due to (what I assume to be) budgetary constraints they never seem to be executed well.


I wouldn’t say that UK website have bad website. At least the 2 restaurants I have put on the map in Bristol have relatively good website. I was more comparing the user experience as a client in restaurant with the UX design of a product or project. The idea of customer feedback integrated in the recipe is primordial. If a dish is popular, we don’t remove it from the menu because the head chef would like to do so. If customers thinks the music is too loud then we can reduce it. If your steak is not cooked to the desired level, we will send it back until the user is happy with it (user testing live). I always use to tell my staff members: “we are not in the food business, we are in the entertainment business” we are here to deliver a customer experience rather than a meal. That’s why I have been so pleased to find UX. I should be able to bring that user experience with me and carry on making sure that the users are receiving their share of good experience whatever the domain I decide to transfer it to.
On a other hand, restaurant in France have usually bad website, i.e. why can I not click that phone number displayed on their website? Why does a pdf needs to pop out when i want to check their menu? Why the booking system is at the bottom of the page? To be honest, I’m sure I could find a whole bunch of those sites with really bad UX here in UK as well.


Hey @me04 – glad you’re here. You don’t muck around if you’re already studying something that you just discovered! It must have really struck a chord. Good on you. :slight_smile: