My company started a project a while back to redesign the reporting section of our tools that users were having issues with. Along the way, some assumptions were made to improve the functionality and interface and now we are having some internal debates figuring out what to proceed with.
One of the main issues that we are having internally is with the changes that we made to the date picker. Our original reports allowed the user to select their report range through two date pickers which are essentially the same as the jQuery date picker (https://jqueryui.com/datepicker/) except you cannot type in the dates; you have to click and select it from the calendar widget.
We updated this to one window (where the user clicks into one button, can see two calendars, has preset ranges and has the option to type the dates directly into input fields.
We’ve had a couple of internal comments that the new date picker is hard to use, but with no specific reasoning and we haven’t had any direct feedback on it from our beta users. We have done some user testing but our PO is saying that he doesn’t think it’s sufficient to warrant the changes so he’s wanting to revert them.
How would you go about getting stats that the changes have made an improvement to the user entry end? We do have stats that users are using the preset ranges, but in regards to the input date entry and the single date picker window.
Any advice or help is appreciated!