In my last role where I was the only designer, I used to put annotations near the related content directly on screens and most feedback was directed to me verbally in meetings. This methodology posed a few problems:
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Comments were saved directly on the png/pdf file of the screen (wireframe or higher fidelity) and could not be turned on/off - could not be hidden.
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Annotations couldn’t be too wordy/large or they would interfere with or cover content on the screen.
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It took time to make the annotations appear as such and crafting them to both appear like annotations and not interfere with the other screen content.
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Only I (or anyone with access to the files) was able to comment. So I would need to color code or number the annotations to have a way of systematizing them for discussions or requesting feedback. Feedback was often “annotated” back via another tool like Marvel app or Paste app.
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Annotations could not be easily updated without re-opening the file, adding comments, re-exporting as a png/pdf, and re-uploading to the tool (email, Marvel app, Paste app) used to share the files & collect feedback.
However in my current role where I work on a team of designers, we use Abstract to manage annotations and comments. While this is definitely not a sponsored post, I like using Abstract for annotations & feedback for the following reasons:
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The ability to “annotate” a screen is easy to accomplish (by selecting an area, entering a comment and submitting) and keeping the annotations organized is done by the tool.
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The ability to see what part of the screen the comment is annotated to is clear for the end user because Abstract numbers the area on the screen and tags the related comment with that number. It is also designed to easily view multiple or overlapping annotations on one screen.
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It is easy to see the comment authors, and many users/authors can view/comment on the same files. Abstract also notifies participants on comment activity to keep everyone in the loop.
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Conversation threads can be created to allow for more in-depth communication and can be expanded/collapsed for easy viewing.
I wouldn’t say Abstract is the answer, but it has made communication via annotations much easier! And per the original query, Abstract handles ‘The Look,’ while our team/project/client needs dictate the ‘Methodology for Annotation.’ Hope this provides some helpful insight! I too am looking for any advice or formal practice/training insights so I can keep improving my process…any feedback is welcome!