EDIT: Wow, what a response! We’ve already had UXers from all over the world step up to the challenge. If you’re looking for a way to network or get involved with a UX project to boost your resume and experience, we’d love to have you - regardless of your level of experience or knowledge.
###We Hate Airline Boarding
I was cruising through Twitter today and came across this tweet from Sarah Doody:
Hey #ux friends who want to be problem SPOTTERS - this would be a good problem to solve. These line up things at the airline gate are a disaster. pic.twitter.com/gr3YjoP0vy— Sarah Doody (@sarahdoody) December 14, 2017
It sparked an interesting conversation with Sarah and Daniel Bosniak (on Twitter as @aerozg) about the boarding process as a whole, and how interesting it would be to attack the whole process as a UX project.
While I’ve seen quite a bit of runs at fixing the boarding pass based on personal pet peeves, I’ve never seen a data-driven, customer-centric approach to airline boarding process. The pain of airline boarding and the chaos around it is fairly well known, but solutions seem to be lacking. It got me thinking: wouldn’t this be a great project for new UX pros to attack to gain some practical experience?
###Who Wants In?
So that’s why I’m here. I want to attack this problem, but I want to do it by leading a group of interested volunteers to research, design and develop customer-based solutions.
My mind immediately jumped to the fine folks of this community. There are a lot of passionate professionals here looking for experience to build their portfolio.
###What’s In It for Me?
- Learn some new skills
- Build your portfolio with a real-world project
- Learn dynamics of working in a UX team
- Build your professional network with other UX pros
###Sign Me Up
Are you interested in joining the group? Visit LetsFixBoarding.com/join to get started making the world a better place, or simply respond to this thread.