Hello UX types. I've been away for a bit, but have been pretty busy. I've been starting up the UX program officially within the company. Things have gone great so far, and everyone is very pleased. But I've found a problem that I need to tackle and thought that you might have some advice.
Now that I have to go "into the field" to speak with most of my users, I find that I have to take a TON of notes. The bad part is, it's a huge weakness. I don't write nearly as fast as I need to and I know that information is getting lost. I want to fix that. I can't record anything due to the nature of what i do, and they can't come to my office, so I'm stuck with notes.
Any techniques that you've had success with?