@annakajohnson is here to learn about using UX in educational settings, such as schools; a service design approach to the use of UX. She’s been involved with UX since 2012, and even won a UX design hackathon in 2014! (That’s cool!) Right now, she’s pursuing a different career path, but hopes to merge the two fields at some point. She landed here because she’s always looking for process tips.