When you are asked to solve a UX problem in a particular page of a website, how do you approach for a solution once you understand the pain points.
It all depends on the problem. By increasing your knowledge in a variety of UX techniques, you’ll be well equipped to devise a strategy to solve the issue.
When you say pain points, are they coming from users’ perspectives? The client?
Lets say your users are struggling with the navigation and purchasing a product…
Draw out the current IA.
Sketch out a task flow (for the specific issue)
Print screen by screen
This is where your knowledge in UX kicks in, which will allow you to uncover the issues from these visuals
Fix the task flow and restructure the IA
Use existing components or design new components to solve the problem per page.
Protoptye > test > iterate and repeat until issue is resolved.