When you are asked to solve a UX problem in a particular page of a website, how do you approach for a solution once you understand the pain points.
It all depends on the problem. By increasing your knowledge in a variety of UX techniques, you’ll be well equipped to devise a strategy to solve the issue.
When you say pain points, are they coming from users’ perspectives? The client?
Lets say your users are struggling with the navigation and purchasing a product…
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Draw out the current IA.
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Sketch out a task flow (for the specific issue)
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Print screen by screen
This is where your knowledge in UX kicks in, which will allow you to uncover the issues from these visuals
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Fix the task flow and restructure the IA
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Use existing components or design new components to solve the problem per page.
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Protoptye > test > iterate and repeat until issue is resolved.