What TOOLS to use to track user behaviours during remote Usability Testing

Tools
#1

What TOOLS to use to track user behaviors during remote Usability Testing
to be able to track when he clicked and when?

#2

Welcome to the community @Sofi_Harutyunian!

If you’re using a third party tool a lot of that is built in. If you’re doing it yourself, a spreadsheet works fine. Make sure to record the session so you can go back and check things.

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#3

This is a useful diagram by the NN Group. All of these would help you create remote, unmoderated testing/tracking of user behaviors.

unmoderated-tools-qual-vs-quant-data
unmoderated-tools-qual-vs-quant-data1440Ă—1120 72.2 KB

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#4

Thank you @Thea_Silayro it is helpful!

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#5

We are using LogRocket, not for remote usability testing but for overall usability testing and I think it would make a lot of sense for this purpose, too. They have a great free tier, so price shouldn’t be an issue either :slight_smile: