What do you guys use to record your user interviews?



If you are out and doing user interviews, what do you use? Is there an app or what?


hi @ralphc_nyc


I use Camtasia for in-person desktop testing, and WebEx for remote testing.


Have you come across this: https://lookback.io/


If I’m doing contextual enquiries or in-depth interviews, one of the things I have used is the Rev.com app on my mobile phone as you can upload your transcript straight to rev. You can also hook up a good mike to the phone for better sound quality.
I’ve also used a good mike with an audio recorder.


For the really heavy-lifting projects, I’ve seen a lot of MaxQDA.