Studying - creating a problem statement

Hi everyone,

I’m currently studying UX foundation course and part of a activity is to create a problem statement.

I have several ideas but finding it hard to hone in a idea/ problem. Would appreciate some guidance.

My ideas so far:

  • improving an e-commerce site - better navigation and smoother process for customers to buy the items. (though I feel this may not be challenging enough)
  • Mental health or improve the ux on the Calm app
  • How to help local businesses who aren’t IT-savvy get their business online
  • Virgin Active have a website but not a app for booking
  • environment/ recycling/ sustainability
  • improving the Service NSW website - being able to find the information and ensure it has enough information that is clear and concise to follow.

Thanks, Jane

Which idea are you most interested in and passionate about? How did you come up with these ideas? Was it through observation?