Hi guys, I’m after some ideas please!
I’ve just started my new job at a tech startup. The product I’m UXing is a SaaS tool (It’s an online web crawler). Now, next week we will be speaking to a number of experts who are major players in the field and also strong advocates for the tool.
My question. Of course we should find out the user goals and pain points. But on top of this, if you had access to a number of power users of your product, I’m keen to understand from the forum, what other kind of questions would you ask or what kind of things would you want to know/understand from them?
Any alternative angles appreciated, thanks!