Hi all, me again with another Q to pick your juicy UX brains
I just had a meeting regarding some solutions to a navigation item.
We have a 1st level navigation item called “Partners” with a dropdown showing 4x 2nd level items (find a partner, verified partners etc) - I brought up the fact that only one of those 2nd level items are actually housed in the website while the others link externally.
These links are still my client’s even though they link externally (because they on parts of the ecosystem still not migrated to the latest design refresh).
My intuition (no testing done yet) tells me that it would be a better solution to link “Partners” to it’s own hub page withs sections that then provide users with some information and context before clicking away to external pages.
- how can I observe that the current navigation model is not ideal - heat maps and session videos don’t show anything for navigation)
- What would be some good ways to test if this is more of an intuitive experience to bring everything into a Hub page?