Looking For Suggestion To Improve UX

ux

#1

I have recently setup my Ecommerce store for dropshipping using woodropship plugin of WordPress and fortunately able to drive some relevant traffic from facebook ads but didn’t got any sales yet. I am little mess up because I have no clue of why visitors aren’t converted, someone from my industry suggest me to improve the user experince. If you can suggest me any tips? I am using kuteshop woocommerce premium theme. Thanks in advance.


#2

Trust is one of the biggest factors when considering ecommerce optimisation. You’re expecting customers to part with their money. Do they trust you?

Ways to increase trust include testimonials, reviews, a professional website, pro product shots, publicity, reputation, an engaged social media presence, trustworthy partners etc. You can also make it less of a risk for potential customers by offering easy returns/refunds, FAQs, customer service etc. Lots to consider.


#3

hi @cynthiabetty786
we need to have some background regarding your project to better match our answers with your expectation.

What comes to my mind is:

  • what is exactly your role in the company you work for?
  • which kind of product(s) are you selling on your e-commerce?
  • which capacity (in terms of people) do you have in terms of designers and front-end DEVs to enhance/change the wordpress platform and the plug-in u decide to use?
  • can u share with us your platform (even screenshots)?

I found this article very useful: https://boagworld.com/design/8-ecommerce-improvements/