So I’m trying to align two stakeholders who have very differing opinions on things. One is very technical and will think of every problem under the sun. The other is a major advocate of customers and their needs. Both stakeholders care about the business but I need to align them in their design requirements during a meeting.
My question is this, how do you conduct a meeting that pulls out the true requirements for a design whilst making the meeting productive and hopefully at the end - where the two stakeholders agree?
I have thought about card sorting exercises with post its - do you guys have any other suggestions?