Hi, community. Hope you are all doing well today!
I need a bit of advice. I am, as mentioned a few times by now, pretty new at this, so I am posting often to get feedback on my processes with a redesign of a cinema website that I intend to use as a portfolio piece.
Slowly but surely, I am getting very close to my first usability testing session. I have up a lot on usability testing, and I feel confident that I am ready to facilitate my very first usability testing session. But before I do that, I have a few more questions I keep coming back to.
Question 1: Should I be doing hour-long usability tests or go for a guerrilla test?
This one has been on my mind for a while now. I could opt for a traditional usability testing session, since I have a pretty good idea of exactly how to do it, where to find participants, etc., but if I did a guerrilla test, I could be taking the test to the actual cinema and ask people who arrive early for their movie if they can be bothered for 15 minutes. I know that finding participants of the criterea “orders movie tickets online” can easily be found elsewhere, but the guerrilla test has huge appeal because it seems like a rogue-ish and very proactive approach that fits the project well. I can always do a regular usability test for my next project. Also, less work involved. Right?
Question 2: How in the heck do I record this? [ANSWERED]
I want to test the website’s mobile version, and just the mobile version. I could, of course, rig up the test to be conducted on my own, personal phone, but then people would not be familiar with the common buttons and shortcuts, which would make the interaction clumsy and introduce a lot of platform-related usability issues. So how do I record this? My options seem to be:
Create a Brundleyfly rig (Steve Krug’s term for his little mobile-capture setup created from a cheap reading light and a webcam). This is my current bet, but I haven’t found a arm-clamp solution works for me yet.
Buy an expensive, professional doodad like Mr. Tappy (still in shock that anyone thought that was the best name for this gadget).
Get a friend to film over from an over the shoulder perspective.
Find a software solution that can record- and send me the interaction playback from any smartphone OS, and ask participants to install said software.
Make a static camera setup that I can bring with me, and then ask the participant to use her phone within a restricted physical space.