I designed a free website and an App for practicing languages in written conversations. You can check out the website at talkalang.com.
I listen to the way people where understanding the service to make the decision to change the site. People say that it’s a kind of forum so I did changes to make it more like a forum.
This year, I did another change because people were saying that the App is not mobile friendly so I change the entire navigation and instead of translating the site into the App. I took the decision to only consider the App and reduce the navigation. I currently only focus on the App.
To take feedback I directly contact people on FB and I still seee that people don’t understand how to use the App. I have great difficulty to understand as the App is very simple. I wonder if I use the right codes to present the wall of discussions. I think I certainly need a small adjustment to make it more understandable to new visitors.
Here are the two first steps that a new user see after registering:
It seems quite obvious to understand how it works and what to do? What do you think?
Sometimes I have to re-explain things in the FB chat.