The idea is to design a “Multi-Tenant” product that enables various types of users from various types of businesses to configure the UI to their needs (e.g. Salesforce).
I am interested in receiving information regarding the design research methodology for these kind of design tasks and to understand how (if at all) it differs from the known User Centered Design approach.
Example for some answers that I am looking for:
- There can be hundreds of types of personas. Is there a point to define various personas at all?
- There can be endless types of design permutations that can be configured. What can be the recommended design analysis method that will conclude the optimum design framework?
What are the design deliverables for these kind of projects? (a widget library? Recommended templates? Etc.)