Do you find you are often doing a hybrid of document types? I have seen some documents titled as one but look like the other. I have been given different titles for the same thing.
I always feel it’s not what you call it but what you are trying to say in a document. I would be interested in knowing what others feel. I’m sure this will spark a debate. As it has done at work.
What are the distinctive differences between the following, including preliminary work you need to do before hand, who’s involved, what other methods & deliverables are these each reliant on, i.e. personas?
User Journey Mapping