Transcript: Ask the UXperts" Using emotion and storymaking to build user experiences — with Donna Lichaw

Donna Lichaw joined me on Slack today to talk about the power of storymapping and how it helps with transforming user thinking, audience engagement and defining the value proposition of a product or experience.

If you missed the session, fear not – read on to find out what went down.

Continue reading at: http://uxmastery.com/transcript-storymapping-donna-lichaw/