Thanks for pinging me @HAWK.
First off, I’ve never heard the term “natural language user journey” before.
But that said, we do something that might be similar to what you’re being asked for. I can describe it for you, but sadly I don’t think I can share actual ones because they’re all confidential.
Basically one of our strategists will tell a story (usually in Keynote slides) with animated characters. So it would be like:
- The kids are hungry and Sarah’s not sure what to make. (Animated image of mom and kids.)
- Sarah pulls out her Recipes app. (Screenshot of the app.)
- She searches for “kid-friendly” recipes and finds Chicken Fingers. Everyone would love that! (Screenshot of her favoriting the Chicken Fingers recipe.)
It goes on until the story resolves. It’s typically a “happy path” showing a concept and how it would work under ideal circumstances.
That’s the closest thing I can think of to what you’re asking for. Let me know if you find any more detail about it, it sounds interesting!